Synergy Resources Group (SRG), 2018-2021

Senior Project Assistant

Organizational Development and Facilitation

• Work with clients to develop effective strategies to guide a project from inception to completion, ensuring final deliverables that achieve the goals of the original proposal.
• Conduct and facilitate focus groups, meetings and workshops, guiding discussions in a manner that elicits authentic participation and illuminating perspectives from stakeholders, both internal and external.
• Provide informed recommendations for operational, programmatic, and financial change or growth as appropriate to the project.

Project Management and Client Relations

• Build supportive and collaborative working relationships with clients that enable open conversation, foster trust, and allow for flexibility in process and approach.
• Collaborate with clients to determine the specific goals, content, and progression of each aspect of their project, including collecting data, creating reports, and composing and presenting final deliverables to the relevant constituencies.
• Ensure that SRG adheres to a project’s proposed timeline, delivering high quality services and collateral on schedule.

Research and Analysis

• Conduct extensive organizational reviews, examining a client’s governing, financial and internal process documents, then creating a high level assessment of their business operations.
• Develop online survey tools to collect quantitative data for clients around specific metrics that are selected in collaboration with the client.
• Compose reports for a wide variety of projects, including insight reports, executive summaries, and survey reports.

Office Administration and Development

• Created and standardized the client database, as well as the internal document library for the business including archives, current projects, and administrative templates.
• Created and implemented the company’s style guide for reports, correspondence and other printed and digital client materials.
• Hired, onboarded and supervise the part-time Project Assistant.

Profile Theatre, 2013-2017

Associate Artistic Director, 2017
Interim Artistic Director, 2016
Director of Education and Community Engagement, 2013-2015

Producing and Season Planning

• Planned and coordinated the 2017 season in collaboration with artistic, financial and community stakeholders
• Served as line producer for multiple main stage productions across different seasons, overseeing the hiring, contracting and coordination of production teams, ensuring that projects proceeded as planned, on time and on budget
• Attended rehearsals, production meetings, tech rehearsals and previews to provide support to the team, and to give feedback as needed or requested
• Served as casting director for the 2017 and 2018-19 season

Personnel Management

• Managed staff of up to 4 Full Time Employees, 3 Part Time Employees, 20-30 seasonal employees and 25+ independent contractors annually
• Scouted artists in the community to identify future hires in directing, design, performance, stage management and education
• Interviewed, hired, trained, and reviewed as needed, all employees and contractors including members of the production teams, teaching artists and interns
• Worked with the Managing Director to negotiate the annual agreement with Actors’ Equity Association as. Profile completed its transition from an Umbrella contract to an SPT-2 contract

Budgeting

• Partnered with the Managing Director to manage the annual operating budget ($500,000-$550,000) and daily cash flow
• Generated budgets for multiple departments, projects & special events, including the 2016 and 2017 production budgets and the 2013-2016 education department budgets

Program Development

• Developed, coordinated and organized Profile’s “In Dialogue” program – a comprehensive audience engagement program that includes a curated staged reading series, pre and post show events for each main stage production, as well as multiple community events throughout each season.
• Created and managed the Education Department, designing and developing services based on the mission of the organization
• Developed and implemented the individual donor program, creating and coordinating new opportunities for engagement between artists and patrons

Community Engagement and DEI

• Provided internal monitoring of hiring practices and programmatic choices, aimed at ensuring inclusivity and access in both.
• Collaborated with the former Artistic Director to develop and implement a three year Diversity and Inclusion Initiative in which the company would feature the work of female playwrights and/or playwrights of color for a three year period
• Developed, recruited for and collaborated with Profile’s Community Council, a group of individuals carefully selected to support the company in its efforts to engage and serve more marginalized members of the community with our work

Public Relations, Marketing and Development

• Conceptualized, planned, organized and executed multiple events including fundraisers, donor cultivation events and community programs
• Collaborated with the marketing department on the development and proofing of season and production specific materials and communications, both printed and digital
• Served as the face of the organization in the community, with the press, and at public events

San Francisco Shakespeare Festival, 2011-2013

Education Program Manager

Program Development/Project Management

• Conceived of and developed new programmatic models reflecting the organization’s mission and aesthetic, creating a new way for the organization to reach and serve the community
• Implemented, administered and managed the new models, expanding the organization’s offerings and reaching more students, while also generating a new revenue stream
• Negotiated partner agreements and customized programs to fit the goals and resources of each partner
• Created and managed the budgets for each partner agreement

Personnel Management

• Identified, recruited and contracted appropriate teaching artists for each program
• Briefed each teaching artist on the specifics of their program, from goals, curriculum and structure to budget, scheduling and location.

Skills

Proficient in Microsoft Office Suite and comparable iWork programs; Google Drive and associated word processing and spreadsheet apps; Salesforce and Patron Manager; Emma; WordPress; iMovie, Audacity, and Social Media platforms.